We want you to be completely satisfied with your purchase, so we accept returns on all items within 30 days of the purchase date. To start a return, please visit our Returns page and follow the instructions.
Frequently Asked Questions
Please take a look at the sections below to find the answers you’re looking for. If you can’t
find what you’re looking for or have additional questions, please don’t hesitate to contact us.
We’re always here to help!
Frequently Asked Questions
Please take a look at the sections below to find the answers you’re looking for. If you can’t
find what you’re looking for or have additional questions, please don’t hesitate to contact us.
We’re always here to help!
How It Works?

WHAT IS OZONE?
Why does food spoil?

How does ozone destroy odors?

How does the Ozony work?

The reluts!

How It Works?

WHAT IS OZONE?

Why does food spoil?

How does ozone destroy odors?

How does the Ozony work?

The results!
Operations Mode
Quick disinfection mode: press the power switch once, the Ozony starts to work and stops in 30 minutes.
Strong disinfection mode: press the power switch twice to switch to the second gear - 60 minutes mode.The display shows a 60-minute countdown.
Circulating disinfection mode: press the power switch three times and switch to the third gear. The device will switch to the most powerful mode, which will produce the largest amount of ozone to disinfect the space within 3 minutes. Display shows a 180-second countdown.
Specifications of Ozony
Brand Of Product
Ozony
Item Weight
182 Gram / 6.42 oz
Battery Capacity
4400mAh (capacity)
Item Model Number
Ozony M16
Product Dimensions
76"(3,3 Inch) L x 68"(2,7 Inch) W x 45"(1,8 Inch) H
Battery Life
50 Hours

Specifications of Ozony
Brand Of Product
Ozony
Item Weight
182 Gram / 6.42 oz
Battery Capacity
4400mAh (capacity)
Item Model Number
Ozony M16
Product Dimensions
76"(3,3 Inch) L x 68"(2,7 Inch) W x 45"(1,8 Inch) H
Battery Life
50 Hours
Warranty
Money back guarantee, if the product does not meet your expectations within 30 days.
FAQ
General Questions
What is your return policy?
Can I cancel or modify my order?
We try to process orders as quickly as possible, but if you need to modify or cancel your order, please contact our customer service team as soon as possible. We'll do our best to accommodate your request.
Do you have a physical store?
Currently, we do not have a physical store. However, we do offer free shipping and free returns, so you can try our products risk-free.
Shipping Questions
How long does shipping take?
- Standard delivery is 7-12 days
*Not business days, but calendar days
Do you ship to P.O. boxes?
Yeah, we deliver.
How much does shipping cost?
Shipping cost depends on your location and the shipping method you choose.
Payment Questions
What payment methods do you accept?
We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
How can I be sure you're not a FRAUD?
You are protected by major payment systems such as PayPal or Stripe (which we use), which are intermediaries between buyers and sellers. They can fully guarantee the safety of your funds. After all, you can ask them to "cancel the payment" at any time and get your money back in full.
Is my payment information secure?
Yes, we take the security of our customers' payment information seriously. All transactions are processed securely and we use industry-standard encryption technology to protect your information.
Contact Questions
How can I contact customer service?
You can reach our customer service team by emailing Support@ozony.store or by filling the form here.
What are your business hours?
Monday – Friday: 9 AM – 6 PM
Saturday - Sunday: 10 AM – 4:30 PM
FAQ
General Questions
What is your return policy?
We want you to be completely satisfied with your purchase, so we accept returns on all items within 30 days of the purchase date. To start a return, please visit our Returns page and follow the instructions.
Can I cancel or modify my order?
We try to process orders as quickly as possible, but if you need to modify or cancel your order, please contact our customer service team as soon as possible. We'll do our best to accommodate your request.
Do you have a physical store?
Currently, we do not have a physical store. However, we do offer free shipping and free returns, so you can try our products risk-free.
Shipping Questions
How long does shipping take?
- Standard delivery is 7-12 days
*Not business days, but calendar days
Do you ship to P.O. boxes?
Yes, we deliver to the P.O boxes.
How much does shipping cost?
Shipping cost depends on your location and the shipping method you choose.
Payment Questions
What payment methods do you accept?
We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
How can I be sure you're not a FRAUD?
You are protected by major payment systems such as PayPal or Stripe (which we use), which are intermediaries between buyers and sellers. They can fully guarantee the safety of your funds. After all, you can ask them to "cancel the payment" at any time and get your money back in full.
Is my payment information secure?
Yes, we take the security of our customers' payment information seriously. All transactions are processed securely and we use industry-standard encryption technology to protect your information.
Contact Questions
How can I contact customer service?
You can reach our customer service team by emailing Support@ozony.store or by filling the form here.
What are your business hours?
Monday – Friday: 9 AM – 6 PM
Saturday - Sunday: 10 AM – 4:30 PM