Frequently Asked Questions

Please take a look at the sections below to find the answers you’re looking for. If you can’t 

find what you’re looking for or have additional questions, please don’t hesitate to contact us.


We’re always here to help!

Frequently Asked Questions

Please take a look at the sections below to find the answers you’re looking for. If you can’t 

find what you’re looking for or have additional questions, please don’t hesitate to contact us.


We’re always here to help!

How It Works?

WHAT IS OZONE?

Ozone is a gas. And it consists of just one element - oxygen. Ozone can be thought of as an ordinary O2 molecule with a particularly excited, irritated, energetic and enlivened O1 atom. It is both active and reactive.

Ozone is a powerful antimicrobial agent, and in its gaseous and aqueous state is suitable for use in the food industry. Ozone used in the food industry is generated on site and decays rapidly, leaving no residue. Ozone is suitable for sanitizing products, equipment, food contact surfaces and food handling environments.

Why does food spoil?

Food spoils primarily due to the activities of microorganisms such as bacteria, molds and yeasts and the chemical reactions caused by these microorganisms. 

However, there is an effective method to eliminate the grow of bacteria, and that is Ozone. It's a highly reactive form of oxygen (O3) and is a potent disinfectant. It kills germs and bacteria through a process called oxidation.

How does ozone destroy odors?


Ozone reacts with odor molecules by transferring an "extra" oxygen atom from the ozone molecule to the odor molecule, changing its composition so that it no longer has the same chemical composition. This chemical reaction is called oxidation.

How does the Ozony work?

he Ozony sterilizer uses a process known as "corona discharge" to produce ozone (O3) by passing oxygen (O2) through an electric discharge field, thus producing up to 50 m3 of ozone per hour, which completely fills the space around the Ozony.

Being placed in places like Refrigerator, shoe closet, garbage can compartment, closet, It will completely replace the air environment

The reluts!

Ozone (O3) is a powerful oxidizing agent, when it comes in contact with food decomposition molecules (odorous molecules) it reacts chemically by giving up one of its atoms to an oxygen molecule. This causes a chemical change in the odorant molecule, making it non-volatile and odorless.

Thus killing any organic odors caused by rotting food, removing bad tastes from food and extending the shelf life of the product by half!

How It Works?

WHAT IS OZONE?

Ozone is a gas. And it consists of just one element - oxygen. Ozone can be thought of as an ordinary O2 molecule with a particularly excited, irritated, energetic and enlivened O1 atom. It is both active and reactive.

Ozone is a powerful antimicrobial agent, and in its gaseous and aqueous state is suitable for use in the food industry. Ozone used in the food industry is generated on site and decays rapidly, leaving no residue. Ozone is suitable for sanitizing products, equipment, food contact surfaces and food handling environments.

Why does food spoil?

Food spoils primarily due to the activities of microorganisms such as bacteria, molds and yeasts and the chemical reactions caused by these microorganisms. 

However, there is an effective method to eliminate the grow of bacteria, and that is Ozone. It's a highly reactive form of oxygen (O3) and is a potent disinfectant. It kills germs and bacteria through a process called oxidation.

How does ozone destroy odors?


Ozone reacts with odor molecules by transferring an "extra" oxygen atom from the ozone molecule to the odor molecule, changing its composition so that it no longer has the same chemical composition. This chemical reaction is called oxidation.

How does the Ozony work?

he Ozony sterilizer uses a process known as "corona discharge" to produce ozone (O3) by passing oxygen (O2) through an electric discharge field, thus producing up to 50 m3 of ozone per hour, which completely fills the space around the Ozony.

Being placed in places like Refrigerator, shoe closet, garbage can compartment, closet, It will completely replace the air environment

The results!

Ozone (O3) is a powerful oxidizing agent, when it comes in contact with food decomposition molecules (odorous molecules) it reacts chemically by giving up one of its atoms to an oxygen molecule. This causes a chemical change in the odorant molecule, making it non-volatile and odorless.

Thus killing any organic odors caused by rotting food, removing bad tastes from food and extending the shelf life of the product by half!

Operations Mode

  • Quick disinfection mode: press the power switch once, the Ozony starts to work and stops in 30 minutes.

  • Strong disinfection mode: press the power switch twice to switch to the second gear - 60 minutes mode.The display shows a 60-minute countdown.

  • Circulating disinfection mode: press the power switch three times and switch to the third gear. The device will switch to the most powerful mode, which will produce the largest amount of ozone to disinfect the space within 3 minutes. Display shows a 180-second countdown.

Specifications of Ozony

Brand Of Product

Ozony


Item Weight

182 Gram / 6.42 oz


Battery Capacity

4400mAh (capacity)

Item Model Number

Ozony M16


Product Dimensions

76"(3,3 Inch) L x 68"(2,7 Inch) W x 45"(1,8 Inch) H


Battery Life

50 Hours

Specifications of Ozony

Brand Of Product

Ozony


Item Weight

182 Gram / 6.42 oz


Battery Capacity

4400mAh (capacity)

Item Model Number

Ozony M16


Product Dimensions

76"(3,3 Inch) L x 68"(2,7 Inch) W x 45"(1,8 Inch) H


Battery Life

50 Hours

Customer Support

We are always just one message away to answer your questions!

Warranty

Money back guarantee, if the product does not meet your expectations within 30 days.

FAQ

General Questions

What is your return policy?

We want you to be completely satisfied with your purchase, so we accept returns on all items within 30 days of the purchase date. To start a return, please visit our Returns page and follow the instructions.

Can I cancel or modify my order?

We try to process orders as quickly as possible, but if you need to modify or cancel your order, please contact our customer service team as soon as possible. We'll do our best to accommodate your request.

Do you have a physical store?

Currently, we do not have a physical store. However, we do offer free shipping and free returns, so you can try our products risk-free.

Shipping Questions

How long does shipping take?

- Standard delivery is 7-12 days


*Not business days, but calendar days

Do you ship to P.O. boxes?

Yeah, we deliver.

How much does shipping cost?

Shipping cost depends on your location and the shipping method you choose.

Payment Questions

What payment methods do you accept?

We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.

How can I be sure you're not a FRAUD?

You are protected by major payment systems such as PayPal or Stripe (which we use), which are intermediaries between buyers and sellers. They can fully guarantee the safety of your funds. After all, you can ask them to "cancel the payment" at any time and get your money back in full.

Is my payment information secure?

Yes, we take the security of our customers' payment information seriously. All transactions are processed securely and we use industry-standard encryption technology to protect your information.

Contact Questions

How can I contact customer service?

You can reach our customer service team by emailing Support@ozony.store or by filling the form here.

What are your business hours?

Monday – Friday: 9 AM – 6 PM

Saturday - Sunday: 10 AM – 4:30 PM

FAQ

General Questions

What is your return policy?

We want you to be completely satisfied with your purchase, so we accept returns on all items within 30 days of the purchase date. To start a return, please visit our Returns page and follow the instructions.

Can I cancel or modify my order?

We try to process orders as quickly as possible, but if you need to modify or cancel your order, please contact our customer service team as soon as possible. We'll do our best to accommodate your request.

Do you have a physical store?

Currently, we do not have a physical store. However, we do offer free shipping and free returns, so you can try our products risk-free.

Shipping Questions

How long does shipping take?

- Standard delivery is 7-12 days


*Not business days, but calendar days

Do you ship to P.O. boxes?

Yes, we deliver to the P.O boxes.

How much does shipping cost?

Shipping cost depends on your location and the shipping method you choose.

Payment Questions

What payment methods do you accept?

We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.

How can I be sure you're not a FRAUD?

You are protected by major payment systems such as PayPal or Stripe (which we use), which are intermediaries between buyers and sellers. They can fully guarantee the safety of your funds. After all, you can ask them to "cancel the payment" at any time and get your money back in full.

Is my payment information secure?

Yes, we take the security of our customers' payment information seriously. All transactions are processed securely and we use industry-standard encryption technology to protect your information.

Contact Questions

How can I contact customer service?

You can reach our customer service team by emailing Support@ozony.store or by filling the form here.

What are your business hours?

Monday – Friday: 9 AM – 6 PM

Saturday - Sunday: 10 AM – 4:30 PM